ATM PERFORMANCE ANALYTICS

BACKGROUND

• A major managed services providers of outsourced ATM services looking to increase the availability of ATMs across the network.

APPROACH

• Ingestion of unstructured ATM log data through Big Data platform.
• Application of advanced analytical models to predict ATM failure and drive proactive maintenance actions.

COVERAGE

• ATM network across India , across banks and across OEMs.

VALUE

• Reduction in down time resulting in higher customer satisfaction and increase in revenue.