LEAN PROCESS OPTIMIZATION FEATURES
Organisations differ from each other in more ways than one and so do their problems. Every business has its own set of ambitions and measurements of success.
At Positka, we believe that success of a business transformation program framework lies in its ability to accurately identify and address the right problem elements. Our consultants have a proven success record of having worked on complex programs to help achieve business goals through very effective levers viz. process re-engineering, performance management, mapping of customer journeys, operation consolidations and standardization. As a result, Positka has a very strong competency in designing industry specific solution for information security and technology operations.
Skill Variability
Value Stream Mapping
Standardization
Demand Based Capacity Planning
Performance And Visual Management
POSITKA OFFERINGS
End to End Process Re-engineering
Apply Lean Six Sigma toolkit
Our unique LSS tool kit helps teams re-engineer the process to be centred around customer’s value and optimised resources. Our 3-stage solution implementation framework guarantees effective execution of future state designs.
Re-design Key Performance Indicators
If you can’t measure it, you can't improve it
Matrices are key to improvement. We understand business priorities and re-design pragmatic performance, risk and control indicators. These matrices drive results and disclose true to reality view of the process health.
Design And Execute Roadmap For Process Maturity
Harnessing the benefits of domain expertise
Expertise in designing processes and practices to assess the maturity levels helps functional heads to create a flight path for digital transformations, automation and analytics based design.
Industry Benchmarking
Helping our customers stay relevant
Positka has a global footprint in EU, US, ASEAN, MENA & APAC. This gives us an edge to help our customers stay relevant and protected by mapping current state of processes and controls against industry benchmarks i.e. CMMI, ISO, TRM and NIST Cyber Security Framework.
CI Capability Build up through Awareness Campaign and Workshops
Sustainable Continuous Improvement Culture
A sustainable Lean culture helps build a strong “Continuous Improvement’ habit. Our awareness campaigns, Lean workshops, periodic refresher capsules simplify the methodology and build Lean capability.
THE MYTH
It has been traditionally believed that Lean tools and practices are more relevant to a manufacturing industry or transactional operations like payments, customer data management and voice-based processing centre. Managers often resist adapting Lean practices and have a skeptical view : 1) Our work is knowledge intensive, it cannot be quantified. 2) Each case is unique and require expertise to resolve. 3) My process takes time. There are dependencies. There is nothing we can do about it.
While the reality is that Lean helps in identifying the core value desired from a process and drives excellence by making people do the basics brilliantly well. Lean is a way of working. It is beyond the measurement of processing time or reduction of defects. Positka has delivered successful Lean based improvement programs in recently emerged business functions across industries like Telecom, Banking, Retail Operations, etc.
BUSINESS FUNCTIONS WHERE LEAN TOOLS CAN BE APPLIED
OUR CLIENTS
LARGEST FAST FOOD RETAILER
LARGEST MARKETPLACE
LEADING RIDE-HAILING APP
TOP GLOBAL BANK
TALK TO AN EXPERT ON HOW POSITKA CAN HELP YOU
GET IN TOUCH
Whether you are looking for general information or have a specific question, we want to help. Fill the form below or drop us a line at susan@positka.com.